Customer Experience in trying on your engagement ring.

Does Ecommerce meet quality Customer Experience?

Ecommerce might be the new normal… but What about ‘Customer Experience’? Search, Point, Click, and it’s at your door.  No fuss and no hassle… but no customer experience and no customer loyalty. Today’s fast-paced, online environment gives many retailers the false impression that their digital forefront can replace the in-store customer experience. However, as the […]

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